Two-Bedroom Apartment
- 1 King-size bed
Aparthotel · Melbourne · Victoria
Quest On William
Apartment-style stays in Melbourne's central business district, with easy access to trams, Southern Cross Station and the Yarra.
- 5-minute walk to Southern Cross Station
- Self-contained apartments with kitchen and laundry
- On-site parking and 24-hour reception
8.2
Great
491 reviews
Booking.com 8.2 · 491 reviews
About
Quest On William
Quest On William sits on William Street in Melbourne's central business district, a short walk from Southern Cross Station and the tram network. The property offers 56 apartments, from one-bedroom executive rooms to three-bedroom layouts, each with a kitchen, laundry facilities and a sitting area.
It's a practical base for families or longer stays, with daily servicing, a fitness centre and helpful staff who regularly go out of their way for guests. The location puts you close to Queen Victoria Market, Bourke Street and the Yarra, with many cafes and restaurants nearby.
- No smoking on site
- Wi-Fi
- Parking
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Excellent staff service — Multiple reviews highlight the helpfulness of the reception team, from pre-arrival calls to arrange beds to booking flight seats for guests.
- Prime CBD location — Steps from trams, a short walk to Southern Cross Station, and close to Bourke Street, Queen Victoria Market and the Yarra.
- Spacious apartments — Self-contained units with kitchens, laundry facilities, separate sitting areas and daily servicing.
–
Worth weighing
4 to weigh- Facilities score below expectations — The property's Facilities rating is notably lower than other categories, suggesting the gym or common areas may feel dated.
- Weekend cafe closures — Being in the business district, several nearby cafes and restaurants close on weekends, limiting options.
- Bedroom layout quirks — In some apartments, the king bed can block wardrobe access. Guests may need to request a different room if this matters.
- Potential extra fees — One guest mentioned unexpected fees during the stay, so it's worth clarifying charges when booking.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Executive One-Bedroom Apartment
- 1 King-size bed
Executive Two-Bedroom Apartment
- 2 Single beds
Three-Bedroom Apartment
- 2 Single beds
- Heating
- Air conditioning
Two-Bedroom Room
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Property
- 24-hour reception
- Lift
- Luggage storage
- Fitness centre
- Security
In-Room
- Air conditioning
- Heating
- Washing machine
- Dryer
- Ironing facilities
- Electric kettle
- Flat-screen TV
- Free toiletries
Kitchen
- Dining table
- Cookware/Kitchen utensils
- Sitting area
- Dressing area
Services
- VIP check-in/out
- Express check-in/out
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.2/10 from 491 reviews
Booking.com · 8.2 · 491 reviews
8.2Verified guest“Perfect spot – just 10 minutes on foot to Queen Victoria Market and the mall, with trams close by. The room was spotless on arrival, and the verandah gave a nice open feel. The staff were wonderfully friendly, especially the receptionist at checkout – the happiest person I've met.”
8.2Verified guest“Fairly large and clean, with good value and obliging staff. Service was excellent, food reasonably priced. Use the on-site parking.”
8.2Verified guest“Great home base for two nights, with very pleasant staff. Plenty of options and delicious food. Large room, clean bathroom with a bathtub, comfy beds, and a handy location close to Southern Cross Station – trams just steps away and a coffee shop across the road.”
8.2Verified guest“Location was the highlight.”
8.2Verified guest“Staff were really helpful, especially Josh. Excellent location – walking distance to shopping and trains, with trams right on the corner. Rooms were spacious and clean. Only issue was the king bed in the smaller room meant we couldn't open the wardrobe – I thought it would be in the larger room with the view. Great value, especially during Cup week. Would stay again.”
8.2Verified guest“The apartment suited our family perfectly for city exploring. The staff were commendably helpful, especially with my mobility issues. Enjoying the Royal Botanic Gardens and SEA LIFE Melbourne Aquarium made for great bonding. A solid choice, though be ready for some unexpected fees.”
04 — Location
Getting around Melbourne
The property sits in Melbourne.
Getting Around: Southern Cross Station is a 5-minute walk, and tram stops are right on the corner of William Street, connecting you across the city.
Markets & Dining: Queen Victoria Market is roughly a 10-minute walk, and Bourke Street's shops and restaurants are just steps away.
Parks & Attractions: The Yarra is a short stroll, with attractions like SEA LIFE Melbourne Aquarium and the Royal Botanic Gardens within easy reach.
172 William Street, Melbourne, Victoria, 3000, Australia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 52 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is by 10:00.
Is parking available on-site?
Yes, on-site parking is available.
Are pets allowed?
No, pets are not allowed at Quest On William.
Is there air conditioning in the rooms?
Yes, air conditioning is listed as an amenity, and it's specifically noted for the Three-Bedroom Apartment.
Does the hotel have facilities for guests with disabilities?
Yes, there are rooms and facilities for disabled guests, along with wheelchair access.
The bottom line
Quest On William is a dependable, well-located aparthotel for travellers who want space and kitchen facilities in Melbourne's CBD. Service is a standout, and the location near Southern Cross Station makes it easy to explore. Value is solid for what you get, though facilities and weekend dining deserve a second look.
8.2Best for families and longer stays in Melbourne's CBD
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